Keep in mind, a common reaction to the misunderstood is to avoid it or get rid of it! The best way to communicate with someone who does not speak your language is to learn their language. In this case, what is most important to this business leader and what is IT doing to support that objective?

IT Strategy can be simply stated in three business categories. Think of these as the legs of a three-legged stool (the strategy will not stand up if one is missing). You will notice these categories are in terms that any business leader can relate to. Deliver on Commitments. A business has commitments to its customers, employees, shareholders and suppliers, either clearly defined or assumed as a part of doing business.

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